Welcome to Shelby Semel Dog Training’s Group Class! Before our first class we wanted to give you some information about what to expect and go over the basics.

+ How do I sign up for a class?

In order to sign up for a group class, please fill out the appropriate form and email it to Shelby@Shelbydogtraining.com Make sure your dog fits the criteria for class ( on group service page) and please also forward along your dog’s vaccination records. Please put the name of the class and the location in the subject or body of the email!

+ What if I have to miss a class?

If you need to miss class for any reason please let your instructor know via email or text and you can make up the class in the next cycle of classes that we teach of that same cycle. You may only be permitted to makeup up to two classes.

+ Can I still come to class if my dog is sick?

If your dog is sick, or you even think (s)he is sick (upset stomach, runny nose, etc), please skip class and take her/him to the vet to get the "all clear" before the next class. Another option is to come to class without your dog.

+ Do I have to wait to join Puppy Socialization Class until my puppy has all of its shots?

Puppies may come to Puppy Socialization Class or Puppy Kindergarten once they are 7 days AFTER their first rounds of shots. You will also need to show proof of a negative fecal exam from your local veterinarian.

No puppies are allowed in class if they are attending the dog park, central park off leash hours, or day care. For more information regarding the importance of early dog socialization, read http://www.hsmo.org/pet-training/avsab-on-importance-of-puppy.pdf

+ There is more than one person in my household. Should the whole family attend class?

We encourage the whole family to get involved from the beginning. This will ensure everyone is on the same page and will increase the likelihood of success as consistency is key in dog training. However, we do understand that matching schedules is not always possible. If this is the case we simply ask that the primary caregiver(s) of your dog attend.

+ What should I bring to class?

We encourage that you have three types of treats for each class you attend:

  • Low value (your pups kibble)
  • Mid value (packaged treats like Zukes, Wellness, Stella and Chewy's)
  • High value (grilled chicken, deli slices like turkey, hot dogs, cheese and peanut butter)

We also ask that you do not feed your dog at least two hours before class. Lastly, please make sure you have a chew toy your dog loves. This will help keep him/her distracted while commands are being explained and demonstrated.

+ Is there anything I should not bring to class?

We ask that no Martingale, Choke, Prong or Slip collars are worn in class as it could be dangerous to your dog and his/her classmates. If you walk your dog on one of these items please bring either a flat collar or harness to put on for class.



Private In-Home Training FAQs

Welcome to Shelby Semel Dog Training! Before our first appointment we wanted to give you some information about what to expect and go over the basics.

+ What will we cover in the first appointment?

The first portion of our initial appointment will be to discuss the areas you and your dog would like to improve. This will be the time for the trainer to learn your dog's history such as: behaviors, personality, health and approximation of daily schedule, the current behavioral issues you would like to work on, and to answer any questions you may have.

The second portion of the appointment will be hands-on work. This is when we will begin to address your concerns and demonstrate what you and your dog should work on until to correct your areas of concern.

Follow up appointments will consist primarily of hands-on work, but we are always happy to answer questions or review information to make sure you feel comfortable before moving onto the next step.

+ Do I need to have anything prepared for the first appointment?

We encourage that you have three types of treats for all of your training sessions:

  • Low value (your pups kibble)
  • Mid value (packaged treats like Zukes, Wellness, Stella and Chewy's)
  • High value (plain grilled chicken, deli slices like turkey and ham, hot dogs, cheese and peanut butter)

We also ask that you do not feed your pup at least two hours before the session. Lastly, especially for the first session, please make sure you have a chew toy your pup loves. This will help keep him/her distracted for the first half of the initial session while we talk.

All dogs prior to their first session must complete our Contact Form and Waiver Form.

+ There is more than one person in my household. Should the whole family attend the sessions?

We encourage the whole family to get involved from the beginning. This will ensure everyone is on the same page and will increase the likelihood of success as consistency is key in dog training. However, we do understand that matching schedules is not always possible. If this is the case we simply ask that the primary caregiver(s) of your dog attend.

+ What if I have questions between appointments??

If you're working with your dog between sessions and feel stuck or have a question, just shoot us an email or give us a call and we'll gladly help! Emails and calls are unlimited and free for all Shelby Semel Dog Training clients!

+ Speaking of fees, how much do the lessons cost and how long is each lesson?

1st appointment - 1.5-2 hours - $200 evening & weekends / $175 weekdays

Follow Up lessons - 1 hour - $125

Package of 3 or 5 Follow Up lessons - 10% discount ($337.50, $562.50)

Multi dog households or aggression cases- Prices can vary. Please inquire.

+ What methods of payment do you accept?

Cash and check are our preferred method of payment. You can give the payment to the trainer during your first appointment. Please make checks payable to Shelby Semel Dog Training. We also accept credit cards for customers who do not wish to pay by cash or check. We ask that all credit card payments are made 24 hours before your appointment by contacting us or through PayPal at the bottom of our Private In-Home Training page.

Please select one of the following, depending on the type of appointment you have:

  • Initial Consultation Week Day
  • Initial Consultation Eve/Weekends
  • Follow Up Session
  • Package of 3 Follow Ups
  • Package of 5 Follow ups
  • Select the trainer you will be working with, if you know.

Note: Weekday appointments sessions takes place between Monday - Friday between the hours of 12:00pm and 4:30pm.

Evening appointments sessions start at 5:00pm or later.

Weekend appointments are the entire day!

+ What happens if I have a scheduled appointment that I have to cancel or reschedule?

We understand that sometimes things come up and you cannot make your scheduled appointment. If this is the case we simply ask for a 24 hour notice before canceling or rescheduling an appointment. Without this 24 hour notice you will be charged 50% of your fee.

Of course we understand that emergencies happen and people and dogs get sick. If this is the case we will gladly work with you.